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Please
select an option below to view more about that section
of our Customer Care program:
At
Kimberly Homes, we know how important it is to our homeowners
to have the peace of mind that comes with respected
component warranties.
-
Appliances
Whirlpool, 1 year parts and labor warranty
- Flooring
Shaw & Congoleum
- HVAC
Trane, 1 year parts and labor, 5 year parts
warranty
- Roof
Timberline, 30 year
- Electrical
1 year parts and labor, 2 years behind the
wall
- Plumbing
1 year parts and labor, 2 years behind the
wall
- 12
month in-house warranty, 90 days and 1 year all materials
and defects
- QBW
Home Warranty Kimberly Homes has achieved
“Builder of Integrity” status with QBW.
The warranty is 10 year structural and is backed by
a national insurance company.


Your
new Kimberly Home is inspected at numerous stages of
construction for your peace of mind as well as to insure
superior workmanship.
- Excavation
After the ground has been excavated, your new
home undergoes an inspection by an independent county
inspector to test among other things soil compaction
to ensure solid ground.
- Termite
pre-treatment The ground, the stone and
the backfill are treated around our homes and inspected
to ward-off pest infestation.
- Foundation
Upon completion of the foundation, the walls
are checked for structural soundness, locations, dimensions
and damp proofed.
- Slab
The slab which includes interior and exterior
drainage systems to assist in keeping the basement
dry is poured and checked by an independent county
inspector. The additional exterior drainage
system exceeds building code requirements.
- Framing
Once your new home is framed, it is inspected
to ensure safety and stability.
- HVAC
Our heating and cooling system must pass a
rigorous inspection.
- Plumbing
An independent county inspector will inspect
your drains as well as perform pressure and water
tests.
- Electrical
An independent county inspector is called to
check the quality of your electrical system and to
make certain it is up to code.
- Insulation
An independent county inspector will check
the effectiveness of insulation in your home.
- Pre-Drywall
Before drywall is installed, our Kimberly Homes
production team will invite you to join them to check
select locations and options as well as inspect your
home for accuracy and aesthetics. Additionally,
an independent company is hired to seal penetrations,
seal ductwork and check that your home is up to Energy
Star standards.
- Paint
Our production team inspects your home for
the quality three-coat-paint-system and takes care
of point-ups.
- Completion
When your new home is complete, an inspector
does a walk through to thoroughly check virtually
every component before you go to settlement.
- 90
day post settlement Our Kimberly Homes
Customer Service Representative will visit your new
home and examine items you request and do any necessary
work.
- 12
months post settlement Again, Our Kimberly
Homes Customer Service Representative will visit your
new home and examine items you request and do any
necessary work.


These
options may be available to make your home uniquely
yours:
-
Room additions If your home is almost
perfect but you just want a little extra space, we
at Kimberly Homes understand. Just ask our New
Homes Consultant about adding or extending rooms.
-
Wall placement We understand that
sometimes just the minor alteration of a wall placement
can make all the difference in the world to our homeowners.
-
Door locations
If you want to add a door or just change its
position in a room than let us know and we’ll
have our construction team create the home that is
exactly what you want.
-
Window locations
Want more light? Consider adding a couple
of extra windows to the rooms you prefer and let the
light shine in!
-
Cabinets Kimberly Homes will offer
you a selection of cabinets that are anything but
ordinary.
-
Customer counters Add beautiful counters
that give your home a sense of style and when you
are entertaining give your guests something to talk
about.
- Lighting,
flooring, roof color
Nothing gives your new home character and warmth
like custom selections. Speak with the Kimberly
Homes Consultant and we’ll create just the look
you had in mind.


- The
Kimberly Homes New Home Consultant will help prepare
you for settlement by reviewing with you what you
will need for settlement and what to expect when you
get there.
- Our
preferred lender at Kimberly Homes will provide you
with preliminary estimates of your closing costs prior
to settlement that will better assist you in the final
steps before settlement.
- Kimberly
Homes recommends an experienced Title Company for
smooth and worry free settlements. In addition,
a Kimberly Homes Representative will attend and assist
you at settlement.


- Remember,
at Kimberly Homes our commitment continues after settlement.
Our dedicated customer service team is there to answer
your new home questions as well as provide leading
edge customer support.
- Kimberly
Homes will provide for you contact information so
you can communicate directly with the excellent companies
and people that built your new Kimberly Home.
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